Wednesday, 18 May 2011

SCCM 2007 Asset Intelligence - Certificate Update

If you've noticed in the last few days that your Asset Intelligence in ConfigMgr has stopped working, with the error "Connection failed -bad certificate" in the console, it's in all likeliness because the certificate has expired.

You could also check Aiupdatesvc.log for the following messages:
Asset Intelligence Catalog Sync Service Warning: 0 :<Log Date>:WebException trying to enroll: Status = ProtocolError
Asset Intelligence Catalog Sync Service Error: 0 :<Log Date>:Exception attempting sync - The request failed with HTTP status 403: Forbidden.


The default certificate in SP1 and SP2 had an expiration date of 25th April 2011.

It's now the 18th May and MS just released yesterday a hotfix to replace the certificate and get you back up and running.

If you're on SP2 then visit this link to grab the hotfix:
http://support.microsoft.com/kb/2483225/en-us

If you're on SP1, either follow the instructions here or get on with upgrading to SP2 ;)

2 comments:

Ray said...

Thanks for posting this, spent far too much time looking at our own setup rather than Microsoft's certificate expiring.

Cheers.

StevyB said...

No Problem, I found it rather frustrating that this kind of slipped beneath the radar too.