Saturday 16 February 2013

Windows Intune Company Portal Strange Display Name

I've been holding off posting the next part in my series of posts on Windows Intune and the new integration capabilities found in System Center 2012 SP1 Configuration Manager, specifically the Windows Phone 8 management setup due to a small problem I encountered.

While I was at a customer running an Intune PoC, we deployed the Company App to a Windows Phone 8 device and while it installed we were created with the app being called C:\Data\Programs\{o...

I tried re-signing, re-uploading and other things, all to no avail.

I finally caved in and rang Intune Support.

After stepping through all the procedures again with the same results, the Intune support team went away to investigate further with the product team.

They came back to me asking what language my phone was running (English[UK]) and if I could try changing it to English[US] which I did.

This immediately changed the name of the app to it's correct name of Company Portal.

It transpires there is a problem with the company portal app not falling back to English[US] for the app title as there is no direct support for the English[UK] language.  Other parts of the app work fine and fall back to English[US], just not the app title.

I've been discussing this on the TechNet Forums as others were having a similar issue:

There is a reply on there from Cathy Moya explaining that they're aware and looking into the issue.

It's nice to see Microsoft take such a quick action (Only a couple of days after logging the issue) to acknowledge there's a problem and to start looking to resolve it.
I would also like to say a special thanks to Jon Lynn who picked up this call and is constantly trawling the forums to give people advice and help.
If for some reason you really can't wait for MS to release an updated/fixed Company Portal app, I do have a workaround hack however.
Just please note that this is not supported, disables all Multi-Language capabilities for the title display of the app and could have other impacts that I don't know about.  So on your own head be it.

Modifying the Self Service Company Portal to display a friendly name

The following steps are to prevent the Company Portal from being installed and displaying a name of @C:\Data\Programs\{0……

This is unsupported by myself and probably Microsoft, do your own testing and accept the risks or don't use.

  • Download the Windows Phone 8 Company Portal App from here:
  • Run the MSI installer, accepting the defaults.
  • Create a new folder in the root of C:\ called Intune
  • Navigate in Windows Explorer to C:\Program Files (x86)\Microsoft Corporation\Windows Intune Company Portal for Windows Phone 8
  • Copy the SSP.xap file to the C:\Intune folder you created earlier
  • Rename the SSP.xap file to and extract the contents to C:\Intune\SSP
  • Open the new SSP folder, find the WMAppManifest.xml file and open it in Notepad
  • Find this following section in the file:
<App ProductID="{01914a77-09e7-4f01-88d1-099162777f9b}" Title="@AppResLib.dll,-100" RuntimeType="Silverlight" Version="4.0.10731.0" Genre="apps.normal" Author="Microsoft" Description="Company Portal" Publisher="Microsoft" PublisherID="{EE6B2801-0000-0000-0000-000000000000}" xmlns=">
  • Locate the text that reads Title="@AppResLib.dll,-100 and change it to reflect the friendly name you want your customers to see the Company Portal app displayed as on their Windows Phone 8 devices.
  • E.g. If I would like my users to see “Company Portal” as my app name I would change the text from:
    Title="@AppResLib.dll,-100"  Title="Company Portal"
<App ProductID="{01914a77-09e7-4f01-88d1-099162777f9b}" Title="Company Portal" RuntimeType="Silverlight" Version="4.0.10731.0" Genre="apps.normal" Author="Microsoft" Description="Company Portal" Publisher="Microsoft" PublisherID="{EE6B2801-0000-0000-0000-000000000000}" xmlns=">
  • There is also a section under <Tokens> that also has a Title block that is worth changing to the same text as was used above.
  • Recompress the files into a zip folder, being careful to ensure the files are in the root of the zip, not in a sub folder.

  • Rename this zip file extension back to a xap file extension

1 comment:

Andrew Lukaszewski said...

Good find. I was wondering why I was seeing the weird name on a Physical Nokia Lumia but not on the Emulator.