Rob Ford developed a utility to be used as a task to help with this, but it could only be used after an incident had been created.
http://gallery.technet.microsoft.com/Task-to-assign-an-incident-850ce363
While trawling the Technet forums for something else today, I came across this thread, asking about how to do this using multiple connectors.
http://social.technet.microsoft.com/Forums/en-US/systemcenterservicemanager/thread/9be2382d-01b4-47c0-866a-1a3dc36a84af
In Service Manager 2012 (Beta) there is now the ability to scope down the list first shown to a more manageable level "out-of-the-box". Sam Erskine happened to have been talking about this with me the other week, so in addition to my forum reply, I thought I'd pop a quick post on about it too.
- Navigate to the Libray wunderbar, and then to the Groups Node.
- Either Double Click the "Global Operators Group" or highlight it and select "Properties" from the tasks bar on the right.
- Leave the General section alone
- Use the Include Members section to add any direct members you require, either AD Users, or AD Groups
and/or... - Use the the Dynamic Members section to build the list on the fly.
In the screenshot below I created my list based on users having the AD Attribute "Department" containing ICT - Now when you use the list picker for Assigned User or Primary Owner the list will be filtered to just those users that are a member of the Global Operators Group.
- Unticking the "Scope users by global operators group" will once again show you all users from your Active Directory.
8 comments:
Hi Steve, don't forget to delete the criteria of not pending delete (in the default :))
Hi, Sorry to bring up an old post, but i've followed these instructions exactly using the "Dynamic Members" option. Can you suggest any reason for it not working? Many Thanks
I like this blog, this is a very simple but very good explanation about this useful topic. Well done and keep continuing...
Oracle Training in Chennai
Oracle Training institute in chennai
Social Media Marketing Courses in Chennai
Tableau Training in Chennai
Primavera Training in Chennai
Unix Training in Chennai
Oracle DBA Training in Chennai
Power BI Training in Chennai
Oracle Training in Chennai
Oracle Training institute in chennai
Nice blog! Thanks for sharing this valuable information
Software Testing Training in Chennai
Software Testing Training in Bangalore
Software Testing Course in Coimbatore
Software Testing Training in Madurai
Software Testing Training Institute in Bangalore
Software Testing Course in Bangalore
Testing Course in Bangalore
Ethical hacking course in bangalore
The blog you shared is very good. I expect more information from you like this blog. Thankyou.
web designing training in chennai
web designing training in bangalore
web design training coimbatore
Web Designing Course in bangalore
web designing course in madurai
Web development training in bangalore
Web development training in chennai
Big Data Course in Coimbatore
Thanks for providing such great information.
Full Stack Online Training
Great information...I am happy to find this post Very Helpful for me. oracle training in chennai
Your post is really good. It is really helpful for me to improve my knowledge in the right way..
benefits of seo
correct pronunciation of english words
web design articles
selenium testing tool
salesforce integration interview questions
salesforce interview questions for experienced
Post a comment