Tuesday 16 November 2010

Service Manager 2010 Roadmap - SP1 & R2

Microsoft released some more details on whats to come for Service Manager on their engineering blog:
SP1 is, as expected, a collection of bug fixes and some additional languages.

R2 however is bringing:
  • Release Management
  • Service Request Fulfillment & Service Catalog
  • Virtual Machine Manager Integration
  • Reporting Analytics
And Improvements on existing features such as;
  • Better incident SLA Support
  • More customisable portal
  • Parallel execution of activities
  • Subscription infrastructure improvements
  • Email lifecycle support
And much more....

No comments: