Sunday, 31 October 2010

IPD Guide - Microsoft System Center Service Manager 2010 (SCSM)

I'm back from sunny Florida and thought I'd reopen the blog with this post:

A new Infrastructure Planning and Design Guide has just been released as an open Beta for Microsoft System Center Service Manager 2010.

I've personally used a few of the IPD guides now and have found them extremely useful, if for nothing else they give a great start to any documentation that you might need to support a business case to implement a technology in a smart and presentable fashion that senior management will be impressed by.
Blurb taken from the connect site:
This IPD guide takes the IT architect through an easy-to-follow process for successfully designing the servers and components for a System Center Service Manager implementation, resulting in a design that is sized, configured, and appropriately placed to deliver the stated business benefits, while also considering the performance, capacity, and fault tolerance of the system.
The guide covers these key steps in the System Center Service Manager infrastructure design process:
  • Defining the project scope by identifying the necessary System Center Service Manager features, the requirements of the process management packs, and the targeted population of the organization.
  • Mapping the selected features and scope to determine the required server roles.
  • Designing the fault tolerance, configuration, and placement of the management servers, portals, and supporting SQL Server databases.
The IPD Guide for System Center Service Manager 2010 can help you reduce planning time and costs, and ensure a successful rollout of System Center Service Manager—helping your organization to more quickly benefit from this platform for automating and adapting IT Service Management best practices such as those found in Microsoft Operations Framework (MOF) and the IT Infrastructure Library (ITIL).

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